When a PST leaves your agency, do not delete their account from your organization.  Please move them to the ALSPT-1 Unaffiliated Group.  This allows them to retain their training records.  There are full instructions on making this change here.

You can find step by step instructions accompanied with images on submitting a PST Certification Status for for a PST name or email change here.

You can find step by step instructions with images on submitting a PST Certification Status for for a PST that has left your agency here.

You can find step by step instructions with images for submitting a PST Status Form for a new PST who is not certified here.

1. All new PSTs’ must be added to the Board’s Master List by completing this form:  PST Certification Status Form.

   1. When you submit this form, you are updating the Alabama 9-1-1 Board with information about new employees. Additionally, it is essential to add these employees to your agency's Virtual Academy account before submitting the form, as this is a mandatory requirement.

We understand occasional circumstances need to be assessed outside the norm. Reach out to the Board so we can discuss exigent circumstances. We will consider allowances on a case-by-case basis.

If all required fields are not filled accurately, hovering over the submit button will provide a list of fields that must be completed. If you have any other issues, contact Laura at laura@al911board.com or call her at 334-440-7912.

Any PST who was hired BEFORE July 1, 2022.

1. NENA TCC (online) https://www.nena.org/page/tcc The AL 9-1-1 Board has secured a discount code to this ONLINE course.

We will reimburse courses paid for after July 1, 2022 by primary PSAPs.