The office of the Alabama 9-1-1 Board is pleased to announce the sponsorship of upcoming NENA one-day courses on customer service in 9-1-1. The four separate courses will be available in four different areas of our state (i.e.
The office of the Alabama 9-1-1 Board is pleased to announce that the application period for its inaugural grant cycle is now open. Below, you will find a document that can be downloaded, which outlines the program and contains fillable forms for completion. If you have any questions, please contact Leah Missildine, Deputy Director for the Alabama 9-1-1 Board, at email@example.com or 334-440-7911.
The Office of the Alabama 9-1-1 Board has been asked to make Ebola-related resources available to the Emergency Communications Districts. The following are links that are being shared on behalf of the Alabama Department of Public Health and the Centers for Disease Control and Prevention. These links are for information sharing purposes only, so that the decision-makers for local centers can make the appropriate choices within their agency. NENA as well as APCO are posting resources on their sites along with Alabama NENA.
3rd Quarter E-Newsletter
Click the link below for a full copy of the third issue of the quarterly newsletter from the Office of the Alabama 9-1-1 Board.
In This Issue:
- Open Letter to the Districts
- Update from the Office of the Alabama 9-1-1 Board
- Quarterly Goals
- Board Meetings Recap
- NENA 2014
- APCO 2014
Pursuant to Section 11-98-5 Ala. Code, 1975, as amended, the Alabama Statewide 9-1-1 Board is now required to establish a maximum number of wireline 9-1-1 charges to be imposed at a single subscriber location for bills rendered on or after January 1, 2015. In order to do so, the Board needs an accurate count of connections currently being assessed the monthly 9-1-1 service charge, particularly business accounts with multiple connections assessed.