The Public Safety and Homeland Security Bureau (Bureau) announces the opening of its Public Safety Support Center (PSSC), a web-based, one-stop portal to enable Public Safety Answering Points (PSAPs) and other Public Safety entities to request support or information from the Bureau and to notify it of problems or issues impacting the provision of emergency services.  The PSSC is accessible via the Internet at

Ebola-related Resources for Policy and Decision Makers

The Office of the Alabama 9-1-1 Board has been asked to make Ebola-related resources available to the Emergency Communications Districts.  The following are links that are being shared on behalf of the Alabama Department of Public Health and the Centers for Disease Control and Prevention.  These links are for information sharing purposes only, so that the decision-makers for local centers can make the appropriate choices within their agency.  NENA as well as APCO are posting resources on their sites along with Alabama NENA.

Business Customer Line Count Totals

Pursuant to Section 11-98-5 Ala. Code, 1975, as amended, the Alabama Statewide 9-1-1 Board is now required to establish a maximum number of wireline 9-1-1 charges to be imposed at a single subscriber location for bills rendered on or after January 1, 2015.  In order to do so, the Board needs an accurate count of connections currently being assessed the monthly 9-1-1 service charge, particularly business accounts with multiple connections assessed.

2nd Quarter E-Newsletter

See the attachment below for a full copy of the second issue of the quarterly newsletter from the Office of the Alabama 9-1-1 Board. 

In This Issue:

  • Update from the Office of the Alabama 9-1-1 Board
  • Did you know?
  • Quarterly Goals
  • 9-1-1 Goes to Washington
  • Board Meeting Recap
  • SB317==>Act No. 2014-431
  • 9-1-1 Rate Change
  • Calendar
  • From the Executive Director