Ebola-related Resources for Policy and Decision Makers

The Office of the Alabama 9-1-1 Board has been asked to make Ebola-related resources available to the Emergency Communications Districts.  The following are links that are being shared on behalf of the Alabama Department of Public Health and the Centers for Disease Control and Prevention.  These links are for information sharing purposes only, so that the decision-makers for local centers can make the appropriate choices within their agency.  NENA as well as APCO are posting resources on their sites along with Alabama NENA.

Roll Out of ANGEN Underway

With the exception of AT&T and C Spire, all wireless carriers have completed their conversion to ANGEN. 

As of October 1, 2014 ANGEN has processed 570,299 wireless 9-1-1 calls with 145,969 of those in September. The addition of Sprint and Verizon contributed to the large increase each month which will somewhat stabilize until AT&T Wireless & C Sprire begin their conversions. Both are expected to complete no later than mid November 2014.

Training Survey 2014

We ask that all Alabama agencies respond to this survey on training.  The purpose of this initial survey is to establish a baseline for Alabama, so that the Standards and Training Committee can begin putting together the outline of a plan to accomplish and establish training levels and standards within the State.  We desire that everyone have buy-in to this program by offering your input in this survey, which will serve as a starting point for the committee to explore existing programs within each agency.

Business Customer Line Count Totals

Pursuant to Section 11-98-5 Ala. Code, 1975, as amended, the Alabama Statewide 9-1-1 Board is now required to establish a maximum number of wireline 9-1-1 charges to be imposed at a single subscriber location for bills rendered on or after January 1, 2015.  In order to do so, the Board needs an accurate count of connections currently being assessed the monthly 9-1-1 service charge, particularly business accounts with multiple connections assessed.

2nd Quarter E-Newsletter

See the attachment below for a full copy of the second issue of the quarterly newsletter from the Office of the Alabama 9-1-1 Board. 

In This Issue:

  • Update from the Office of the Alabama 9-1-1 Board
  • Did you know?
  • Quarterly Goals
  • 9-1-1 Goes to Washington
  • Board Meeting Recap
  • SB317==>Act No. 2014-431
  • 9-1-1 Rate Change
  • Calendar
  • From the Executive Director
     

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