How do I change my ECD's banking information for direct deposits?
Email michelle@al911board.com for the form required.
What Legislation covers 9-1-1 in Alabama?
Visit this page - Links to Chapter 11-98 EMERGENCY TELEPHONE SERVICE
Can I text to 9-1-1?
As part of the ANGEN NG9-1-1 implementation, text for 9-1-1 is provided by our network service provider, INdigital through a service called Texty. Texty allows for both texting to the 9-1-1 Center as well as outbound texting from the 9-1-1 Center. Click here to see a map showing text for 9-1-1 availability as of February 2022. Please keep in mind that it is always better to call 9-1-1, if you are able.
How do I get my 9-1-1 address?
In Alabama, 911 addresses are assigned by the local authorities. Please click here to find the addressing authority for your location.
How is 9-1-1 Funded in Alabama?
Each telephone subscriber in Alabama pays $1.86 per phone per month on their phone bill and this revenue is forwarded to the State 9-1-1 Board by telephone service providers.
Subscribers that use a pre-paid telephone service pay a percentage at the point of sale and these funds are also forwarded to the State Board.
Can I or the News Media get a Recording of My 9-1-1 Call?
Alabama Section 11-98-12 sets forth the conditions for release of an audio recording of a 9-1-1 call.
Does the 9-1-1 Board Send Notices for Meetings?
As required by law, all public meetings are noticed at the Secretary of State's Open Meetings website. You may sign up to receive notices there.
Where does the 9-1-1 Board Usually Meet?
Typically the Board meets at 1 Commerce Street, Montgomery, AL <Map> This building is on the corner of Commerce and Montgomery Streets and parking is available on street, and in public decks and lots. There are times when the Board meets at another location. Please visit the Secretary of State's Open Meetings website for information on scheduled meetings including location.
Are 9-1-1 Board Meetings Open to the Public?
Yes - but the Board may invoke an Executive Session if requirements of the Alabama Open Meetings Act are met. If the Board anticipates an Executive Session they attempt to schedule them at the end of a meeting agenda.
Who Administers 9-1-1 in My City or County?
9-1-1 systems in Alabama are managed by an Emergency Communications District. An ECD may serve a County or a City/Municipality. Use this page to search for a County and a list of ECDs in that county will be shown. All 67 Counties have an ECD and within some Counties one or more municipalities have a separate ECD.