9-1-1 Board News

Courtesy of APCO Internation

Uconnect is a human-initiated 9-1-1 call, and uses a cellular number assigned to the vehicle. It will provide the normal wireless ALI data, including Phase II location (if implemented for the PSAP), if the telecommunicator or the PSAP equipment rebids for the caller location.  The ALI data will not have any special content that identifies the call as a Uconnect call. 

The Uconnect supported, human-initiated 9-1-1 call acts as a normal wireless E9-1-1 call, but with certain additional vehicle based characteristics and options. 

Answers to the most frequently asked public safety questions are included below to clarify and provide additional information to the public safety community.

Wireless Carriers and Providers of Interconnected Text Messaging Must Send “Bounce-Back” Messages to Consumers Who Text 911 Where the Service is Not Offered

Washington, D.C. – The Federal Communications Commission has adopted rules requiring wireless carriers and certain other text messaging providers to send an automatic “bounce-back” text message to consumers who try to text 911 where text-to-911 service is not available.  The FCC’s requirement will help protect the public by substantially reducing the risk of consumers sending a text message to 911 and mistakenly believing that 911 authorities have received it.  Instead, consumers will receive an immediate response that text-to-911 is not supported and to contact emergency services by another means, such as by making a voice call or using telecommunications relay services (if deaf, hard of hearing, or speech disabled) to access 911.

Full Story - http://www.fcc.gov/document/fcc-adopts-rules-help-consumers-during-text-911-transition