FCC Requires "Bounce-Back" to Consumers where text to 9-1-1 not available

Wireless Carriers and Providers of Interconnected Text Messaging Must Send “Bounce-Back” Messages to Consumers Who Text 911 Where the Service is Not Offered

Washington, D.C. – The Federal Communications Commission has adopted rules requiring wireless carriers and certain other text messaging providers to send an automatic “bounce-back” text message to consumers who try to text 911 where text-to-911 service is not available.  The FCC’s requirement will help protect the public by substantially reducing the risk of consumers sending a text message to 911 and mistakenly believing that 911 authorities have received it.  Instead, consumers will receive an immediate response that text-to-911 is not supported and to contact emergency services by another means, such as by making a voice call or using telecommunications relay services (if deaf, hard of hearing, or speech disabled) to access 911.

Full Story - http://www.fcc.gov/document/fcc-adopts-rules-help-consumers-during-text-911-transition