[https://www.law.cornell.edu/cfr/text/47/4.5] Specifically, for 911 facilities, an outage is considered to exist whenever one of the following conditions exists:

  1. There is a loss of communications to PSAP(s) potentially affecting at least 900,000 user-minutes and: The failure is neither at the PSAP(s) nor on the premises of the PSAP(s); no reroute for all end users was available; and the outage lasts 30 minutes or more; OR
  2. There is a loss of 911 call processing capabilities in one or more E-911 tandems/selective routers for at least 30 minutes duration; OR
  3. One or more [landline] end-office or [cellular] Mobile Switching Center (MSC) switches or host/remote clusters is isolated from 911 service for at least 30 minutes and potentially affects at least 900,000 user-minutes; OR
  4. There is a loss of ANI/ALI (associated name and location information) and/or a failure of location determination equipment, including Phase II equipment, for at least 30 minutes and potentially affecting at least 900,000 user-minutes (provided that the ANI/ALI or location determination equipment was then currently deployed and in use, and the failure is neither at the PSAP(s) or on the premises of the PSAP(s)).
FAQ Categories:
  • Education & Outreach — Melissa Dove, Jeremy Williams, Fred Johnson
  • Governance — Chris Heger, Wayne Hutchens, Tim Webb
  • Finance — Chair Larry Fisher, Robert Smith, Terry Womack
  • Technical — John Nettles, Alan Campbell, Brandon Wallace
FAQ Categories:

A mandatory pre-proposal conference will be held on 2-10-2015 at 10:00 a.m. Central in the first floor conference room of 1 Commerce ST, Montgomery, AL 36104 .  While the intent of the pre-bid is on-site participation, participation can include attendance via a conference bridge.  Conference bridge information is as follows: 

Bridge info: 571.297.3003 PIN: 37109651

Join the meeting: https://join.me/the911authority
On a computer, use any browser. Nothing to download.
On a phone or tablet, launch the join.me app and enter meeting code: the911authority

At this conference, potential respondents may ask questions about the RFP and the RFP process. Respondents are reminded that no answers issued verbally at the conference are binding on the State or the Board and any information provided at the conference, unless it is later issued in writing, also is not binding on the Board.

Date & Time: 
Wednesday, February 10, 2016 - 10:00am
FAQ Categories:

Contact Us

 1 Commerce Street, Suite 620
      Montgomery, AL  36104<Map>
 P.O. Box 1790
      Montgomery, AL 36102-1790​

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