Search Frequently Asked Questions

9-1-1 systems in Alabama are managed by an Emergency Communications District. An ECD may serve a County or a City/Municipality. Use this page to search for a County and a list of ECDs in that county will be shown. All 67 Counties have an ECD and within some Counties one or more municipalities have a separate ECD.

Yes - but the Board may invoke an Executive Session if requirements of the Alabama Open Meetings Act are met. If the Board anticipates an Executive Session they attempt to schedule them at the end of a meeting agenda.

Typically the Board meets in the first floor conference room at 1 Commerce Street, Montgomery, AL <Map> This building is on the corner of Commerce and Montgomery Streets and parking is available on street, in public decks and lots, and the building has a valet parking deck entrance off Lee St.

Yes - please visit this page to learn more about email notices for Board and Committee meetings.

Alabama Section 11-98-12 sets forth the conditions for release of an audio recording of a 9-1-1 call.

Release of audio recording; public records; transcript.

(a) After April 21, 2010, an emergency communications district may not release the audio recording of a 911 telephone call except pursuant to a court order finding that the right of the public to the release of the recording outweighs the privacy interests of the individual who made the 911 call or any person involved in the facts or circumstances relating to the 911 call. This section shall not apply to law enforcement personnel conducting an investigation where the 911 telephone call is or may be relevant to the investigation.

(b) An audio recording may be released without a court order to the caller whose voice is on the 911 audio recording or, in the event that the caller is deceased or incapacitated, to the legal representative of the caller or the caller's estate, provided the person seeking the 911 audio recording submits a sworn affidavit to include sufficient information so that the emergency communications district director may verify the statements which attest to the following facts:

(1) That the person signing the affidavit is the caller or that the caller is deceased or incapacitated and the person signing the affidavit is the legal representative of the caller or the caller's estate.

(2) That release of the 911 audio recording is pertinent to the investigation of a legal matter resulting from the events necessitating the making of the 911 call at issue.

(c) Notwithstanding subsection (a), any written or electronic record detailing the circumstances, response, or other events related to a 911 call which is kept by theemergency communications district in its regular course of business shall be deemed a public writing under Section 36-12-40, and subject to public inspection as otherwise provided by law.

(d) Upon payment of a reasonable fee, not to exceed the actual cost of transcription, an emergency communications district shall provide a transcript of any requested audio recording of a 911 telephone call which is retained by the emergency communications district.

(Act 2010-502, p. 806, §1.)

Each telephone subscriber in Alabama pays $1.75 per phone per month on their phone bill and this revenue is forwarded to the State 9-1-1 Board by telephone service providers.

Subscribers that use a pre-paid telephone service pay a percentage at the point of sale and these funds are also forwarded to the State Board.

The State Board disburses funds to the 67 County and 21 Municipality Emergency Communications Districts that administer local 9-1-1 systems. A monthly report of revenue disbursed to ECDs is available here.

A list of local jurisdictions and who handles addressing is here.

Click here to see a map showing text to 9-1-1 availability as of April 18, 2016.  Please keep in mind that it is always better to call 9-1-1, if you are able.

Visit this page - Links to Chapter 11-98 EMERGENCY TELEPHONE SERVICE

ECDs are required to submit their Annual Certification no later than January 31st.  You may download the form here and forward the completed document to our office at 1 Commerce Street, Suite 620, Montgomery, Alabama 36104 or email it to helen@al911board.com.

Annual Reporting Requirements For Communication Districts

1.   Each Communication District shall submit annually on a cash basis, in a format prescribed by the Department of Examiners of Public Accounts, all information required by Act Number 2012-293, Acts of Alabama:

a.  911 rates in effect for residence telephone service and for business telephone service in the communications district for each fiscal year.

b.  911 revenues collected by the communications district by month for each fiscal year.

c.  The amount of any funding provided to the communications district by a county or municipality in which the communications district resides by month for each fiscal year.

d.  The amount of revenues received by the communications district from the Commercial Mobile Radio Service Emergency Telephone Services Board by month for each fiscal year.

e.  The amount of any direct grants from federal or state government and any state matches for federal, state, local, or private grants for each fiscal year.

f.   Gifts or other amounts not otherwise reported in this section.

g.  Amounts held in any savings or investment accounts or reserve or escrow accounts by fiscal year.

h.  Each district shall identify and specify in detail how the 911 funds received by each district were spent in each fiscal year.

i.   Monthly charges paid to each telecommunications service provider for both data base and network charges.

2.   All required information should be recorded in the spreadsheet which is to be obtained from the Department’s website:  www.examiners.alabama.gov

3.   The completed spreadsheet should be emailed to the Department of Examiners of Public Accounts using the following email address:  mailto:911Districts[at]examiners.alabama[dot]gov

4.   The required information is to be submitted to the Department of Examiners of Public Accounts no later than November 30th, following the end of each fiscal year.

Please visit this page for information about 9-1-1 fee remittances from carriers.

Please click here to submit a request form.

Contact Us

 1 Commerce Street, Suite 620
      Montgomery, AL <Map>
 P.O. Box 1790
      Montgomery, AL 36102-1790​
 
 334-440-7911
 

9-1-1 Board Meetings

There are no Board or Committee meetings scheduled at this time.

Notices of Board Meetings

Visit this page to learn about receiving email notices of meetings.

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